One-Year Warranty Policy For Our Jewellery

At Aaria London, we take great pride in the quality and craftsmanship of our jewellery. We want you to feel confident and satisfied with your purchase, which is why we offer a one-year warranty on all our jewellery items. This warranty covers any manufacturing faults that may cause the jewellery to break or become defective.

Warranty Coverage:
For a period of one year from the date of purchase, if your jewellery breaks due to a manufacturing fault, we will gladly exchange the item for a new one or provide you with store credit of equal value, if the item is no longer in stock.

Please note that this warranty does not cover damages resulting from normal wear and tear, improper care, accidental damage, or misuse of the jewellery.

Warranty Claim Process:

To initiate a warranty claim, please follow these steps:

1. Contact our customer support team at within the warranty period, providing your order details and describing the manufacturing fault or breakage along with a photo.

2. Our team will guide you through the necessary steps and provide instructions on returning the item if required.

3. Once we receive the item and verify the manufacturing fault, we will promptly issue an exchange or store credit.

Important Considerations:
- Proof of purchase, such as an order confirmation or receipt, is required to validate the warranty claim.
- If the exact item is no longer available, we will offer a suitable alternative of similar value or provide store credit for future use.
- The warranty is non-transferable and applies only to the original purchaser.
- Any modifications or repairs performed by third parties without our authorization may void the warranty.

We believe in building long-lasting relationships with our customers, and this warranty is our commitment to your satisfaction and confidence in our jewellery.

Please feel free to reach out to our lovely customer support team if you have any questions or need assistance with a warranty claim.

Thank you for choosing Aaria London, and joining our community of jewellery lovers!