Yes, we ship worldwide.

We aim to dispatch all orders within 1 working day (excluding solid gold and made-to-order pieces).

Estimated delivery times:

UK: 3-5 business days

USA & EU: 4-6 business days

Rest of the world: 3–14 working days

We also offer Express DHL shipping to most worldwide destinations, with delivery typically taking 2–3 business days.

Please note: international orders outside the UK, EU, and USA may be subject to import duties or taxes once they arrive in the destination country. These charges are determined by your local customs authority and are the responsibility of the customer.

We cover all duties and taxes for orders shipped to the UK, USA and EU - you will not be charged anything additional on delivery in these regions.

For all other countries, import duties, taxes and customs fees may apply. These charges are set by your local customs authority and are the responsibility of the customer. Unfortunately, we do not have control over these fees.

Important note: If you refuse to pay the import duties and want to return the package, please be aware that it doesn't guarantee a refund. The package must be accepted and import duties paid for first.

Afterward, you can request a return by emailing us at orders@aarialondon.com if you have any questions or need assistance, feel free to reach out.

If you choose to reject/refuse delivery due to customs fees there will be a £25 return fee deducted from your refund to cover return shipping due to your refusal. This is non-negotiable.

We aim to dispatch all orders (other than solid gold) within 1-2 days.

Estimated delivery times:

UK: 3-5 business days

USA & EU: 4-6 business days

Rest of the world: 3–14 working days

Solid Gold items are made to order (just for you!) so please allow 4 weeks for dispatch.

When you place an order that includes pre-order items, we ship your complete order once all items are in stock. This policy helps us ensure that you receive all your desired items together, reducing the environmental impact of shipping and offering a streamlined experience.

If you want your ready to order pieces to arrive first, we kindly ask you place a separate order. We appreciate your understanding and patience in this process!

All of our solid gold pieces are handmade and made to order especially for you. Please allow up to 4-6 weeks for dispatch.

As each piece is custom made, we are unable to accept returns, exchanges, or refunds on solid gold orders.

Most of our jewellery is crafted from Recycled 925 Sterling Silver with an extra-thick layer of 14k gold vermeil for long-lasting wear and a luxurious finish.

We also offer selected made-to-order pieces in solid 9k, 14k and 18k solid gold.

We use 14k Gold Vermeil on many of our pieces instead of 18k as we love the softer, more delicate tone of 14k Gold. It closely resembles the colour of solid gold jewellery and complements a wider range of skin tones beautifully.

The value and quality of the vermeil itself remains premium - the choice between 14k and 18k is mainly about achieving the perfect rich yet natural gold tone we wanted for everyday wear.

-Please remove jewellery before bathing, swimming & exercising
-Store jewellery pieces individually in a box or pouch
- Store in a dark & dry place when not using
-Avoid exposure to perfume, body lotions, makeup, hand sanitiser and harsh chemicals

See our full Care Guide here

Only our solid gold pieces are waterproof and safe for everyday water exposure.

For sterling silver and gold vermeil/plated styles, we do not recommend water exposure. We use a thicker-than-average 2.5-micron gold plating for durability, but regular contact with water (showers, swimming, workouts, steam/saunas) will still shorten the life and lustre of the finish.

Quick care guide (silver & vermeil/plated):

-Remove before showering, swimming, sweating or applying lotions, perfumes, hairspray.

-After wear, wipe with a soft, dry cloth and let pieces air-dry fully.

-Store individually in a pouch/box, keep away from humidity.

-Avoid contact with cleaning products and hand sanitiser.

-For sterling silver, use a silver polishing cloth (avoid liquid dips on plated items).

-Put jewellery on last and take it off first.

At Aaria London, we take great pride in the quality and craftsmanship of our jewelry. We want you to feel confident and satisfied with your purchase, which is why we offer a one-year warranty on all our jewelry items. This warranty covers any manufacturing faults that may cause the jewelry to break or become defective.

Warranty Coverage:
For a period of three years from the date of purchase, if your jewelry breaks due to a manufacturing fault, we will gladly exchange the item for a new one or provide you with store credit of equal value, if the item is no longer in stock. Please note that this warranty does not cover damages resulting from normal wear and tear, improper care, accidental damage, or misuse of the jewelry.

Warranty Claim Process:
To initiate a warranty claim, please follow these steps:

1. Contact our customer support team within the warranty period, providing your order details and describing the manufacturing fault or breakage.
2. Our team will guide you through the necessary steps and provide instructions on returning the item if required.
3. Once we receive the item and verify the manufacturing fault, we will promptly issue an exchange or store credit.

Important Considerations:
- Proof of purchase, such as an order confirmation or receipt, is required to validate the warranty claim.
- If the exact item is no longer available, we will offer a suitable alternative of similar value or provide store credit for future use.
- The warranty is non-transferable and applies only to the original purchaser.
- Any modifications or repairs performed by third parties without our authorization may void the warranty.

We believe in building long-lasting relationships with our customers, and this warranty is our commitment to your satisfaction and confidence in our jewelry. Please feel free to reach out to our customer support team orders@aarialondon.com if you have any questions or need assistance with a warranty claim.

If you receive a faulty item by accident, or their are any issues with your jewellery please send us an email orders@aarialondon.com and provide us with pictures within 14 days of your order arriving.

We will then advise you to follow the returns procedure where we can offer you with a refund or exchange.

We want to ensure your complete satisfaction with your purchase from Aaria London. Therefore, we offer free UK returns and exchanges for products (excluding pierced earrings) within 30 days of delivery.

If you wish to exchange an item for another, please email us at orders@aarialondon.com with your name, order number, and the reason for returning the item(s).We will provide you with a prepaid shipping label for the return shipment, making the exchange process hassle-free. Please note that all items should be returned in their original packaging.

Due to sanitary reasons, we regretfully cannot accept pierced earring exchanges or returns unless they are faulty. We apologize for any inconvenience this may cause.

For international returns outside of the UK, the shipping cost will be covered by the customer. Please note our return warehouse locations are in the UK, Netherlands and USA. If you need to initiate a return for a refund, please follow the same process by emailing us at orders@aarialondon.com with your name, order number, and reason for returning the item(s).

Important note: For international packages - if you refuse to pay the import duties and want to return the package, please be aware that refusing the package does not guarantee a refund. The package must be accepted and import duties paid for first. Afterward, you can request a return by emailing us at orders@aarialondon.com

We are always on the hunt for social media influencers that align with our values! Please drop us an email at social@aarialondon.com to apply

Your order will arrive in a small Aaria London keepsake box and velvet pouch. All packaging is recyclable and we are proudly plastic free.

Check out our rewards program for ways to earn points & exclusive rewards every time you shop. For collabs please email us info@aarialondon.com

Interested in representing Aaria London in your store? Get in touch via email: sales@aarialondon.com

We don’t currently have our own standalone store, but you can find a curated selection of Aaria London jewellery in a few trusted boutiques:

CuCu Home - 4 Stasandrou, Nicosia, 1060, Cyprus

EPiC Jewelry / Driftwood Design

These are the only official physical stockists of Aaria London.

Please note: Any earrings found online outside of our official website or the stockists above are counterfeit fakes. To ensure authenticity, we recommend shopping directly through our website.

We don’t currently have our own standalone store, but you can find a curated selection of Aaria London jewellery in a few trusted boutiques:

Wolf & Badger
102 Berwick Street, Soho, London, W1F 0QB

Millo Boutique
423 Avenue U, Brooklyn, NY 11223, United States

Systur & Makar
Síðumúla 21, 108 Reykjavík, Iceland

CuCu Home
4 Stasandrou, Nicosia 1060, Cyprus

Lark Curated Collection
967 4th Avenue North, Naples Florida 34102, United States

Proyecto By VV
Monte Himalaya 815, Lomas de Chapultepec, Miguel Hidalgo, 11000 Ciudad de México, CDMX, Mexico

EPiC Jewelry / Driftwood Design
IZ NÖ-Süd Straße 3, Objekt 35, 2351 Wiener Neudorf, Austria

These are the only official physical stockists of Aaria London.

Please note: Any earrings found online outside of our official website or the stockists above are counterfeit fakes. To ensure authenticity, we recommend shopping directly through our website.