Need help?
Frequently Asked Questions
Order
Yes, worldwide. We ship from three warehouses: the UK, the Netherlands for the EU, and the USA. That means UK, EU and US orders arrive with no customs charges to pay, because your order never crosses a border.
Delivery is free once you reach the threshold for your country, shown at checkout: £130 in the UK, €200 in the EU, $300 in the USA, and £250 for most other countries. Orders outside the UK, EU and USA ship from the UK and may be charged import duties by your own customs office.
UK and USA orders take 3 to 5 working days. EU orders take 5 to 8 days. The rest of the world takes 7 to 10 days.
Solid gold pieces are made to order and take 4 to 6 weeks to dispatch. Birthstone rings take 3 to 4 weeks. Your tracking details are in your confirmation email.
Email us at orders@aarialondon.com and we will be happy to help.
