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Every piece comes with a 3 year warranty, because we would rather you wore it than worried about it. If a clasp fails, a stone works loose or a setting gives way through no fault of your own, we will put it right: a repair, a replacement, or store credit of the same value if the piece is no longer available.

The warranty covers manufacturing faults. It does not cover general wear and tear, or damage from improper care: perfume and hand cream on the plating, chlorine or salt water, scratches from pieces stored loose together, knocks, accidental damage or loss.

To make a claim, email orders@aarialondon.com with your order number and clear photographs of the fault, and we will take it from there.

Free UK standard delivery on orders over £150. Delivery is also free to the EU over €200, the USA over $300, and most other countries over £250. Your threshold is shown at checkout.

UK and USA 3 to 5 working days. EU 5 to 8 days. Rest of the world 7 to 10 days. Solid gold is made to order and takes 4 to 6 weeks to dispatch. Birthstone rings take 3 to 4 weeks.

No customs charges in the UK, the EU or the USA. We hold stock in all three, so your order ships from your own region and there is nothing to pay when it arrives.

Orders to the rest of the world ship from the UK and may be charged import duties and taxes by your own country's customs office. Those are set by them, not by us, and are paid by you when your parcel arrives.

If something is not right, you have 30 days to return it, unworn and in its original packaging. Personalised and engraved pieces cannot be returned unless they are faulty.